Having Trouble Accessing Your Account?

Are you having trouble logging in?


  • Are you using a compatible internet browser? Be sure to use Firefox, Chrome, or Safari.
  • Double-check that you are using the correct “email address” are you using your StarID@go.minnstate.edu
    (example: ab1234cd@go.minnstate.edu)
  • Try resetting your StarID password. You will need to go to this website to do so: https://starid.minnstate.edu/
    once you have reset your password come back and try to log in again.
  • Are you fully accepted to Ridgewater College? If you are not sure please contact student services to check at 320-222-5971.

If you are still having issues getting logged in please contact Stephenie Jimenez at 320-222-6095 or stephenie.jimenez@ridgewater.edu

Having Trouble Accessing Your Account?

I have not received an invitation email: If you are serving as a Reference or Reviewer and have not received your invitation email, check your Spam or Junk folder. If you still cannot find your invitation email, reset your password to log in. Password recovery is handled by Blackbaud ID (BBID). See Blackbaud ID for password reset instructions.

If you are signing in with SSO as a Reference, Reviewer, or Donor, go to the Admin and Applicant tab to log in.

I cannot remember my password: Password reset is handled by Blackbaud ID (BBID). If you have forgotten your password, visit Blackbaud ID, select Forgot Password, and enter your email address. You will receive an email with instructions on how to reset your password. For additional help, visit the Blackbaud ID Password Help page.